Privacy Policy
01Introduction
NEXA Manufacturing Co. ("we," "our," or "us") respects your privacy and is committed to protecting your corporate and personal data. This Privacy Policy outlines how we collect, use, and safeguard your information — including proprietary 3D models and CAD files — when you visit our website, submit a Request for Quote (RFQ), or engage our manufacturing services.
02Information We Collect
To provide accurate quoting and manufacturing services, we collect the following types of information:
Contact Information: Names, business email addresses, phone numbers, and company details provided through our contact forms or direct communications.
Technical & Manufacturing Data: 3D models (.STEP, .STL, .OBJ), CAD files, 2D drawings, material specifications, and project requirements submitted for quoting and production.
Transaction Data: Billing information, shipping addresses, and purchase order history.
03Intellectual Property & Secure File Handling
We understand that your design files are your most valuable assets.
NDA Compliance: All submitted CAD files and technical drawings are treated as strictly confidential and are automatically protected under our standard Non-Disclosure Agreement (NDA) protocols.
Secure Digital Thread: Your files are stored securely and are only accessible by our internal engineering and production teams for the sole purpose of quoting, reverse engineering, and manufacturing your parts.
04How We Use Your Information
We use the information we collect exclusively to operate our business and serve you, including: generating accurate manufacturing quotes and lead times; executing prototyping and production runs; communicating regarding order status, engineering optimizations, and shipping; and complying with legal obligations, including SAM.gov and local regulatory requirements.
05Data Sharing & Third Parties
We do not sell, rent, or trade your personal or corporate data to third parties. We only share information with trusted external partners when strictly necessary to fulfill your order, such as shipping carriers and freight providers (sharing only delivery addresses and contact names), secure payment processors, and legal or government authorities if required by law or to protect our legal rights.
06Data Retention & Deletion
We retain your contact and transaction data for internal record-keeping and quality assurance. Upon request, we will permanently delete your proprietary 3D models and CAD files from our servers and manufacturing hardware once a project is complete.
07Contact Us
If you have any questions about this Privacy Policy or how your data and files are handled, please contact our team: info@nexamfgco.com or +1 (219) 209-2857.